FastSpring – Our Payment Processor

We are dedicated to providing a smooth and straightforward experience for all our customers. Part of this commitment involves offering reliable and convenient payment methods. To streamline our transactions and ensure top-notch security, we've partnered with FastSpring, a globally trusted payment processing service.

Who is FastSpring in relation to the Financial Crime Academy?

FastSpring is an authorized reseller of software products and services for the Financial Crime Academy and is responsible for managing and processing your transactions. As such, FastSpring is the Merchant of Record for your purchase.

How will the purchase appear on my credit card billing?

As FastSpring is the Merchant of Record, your credit card statement will show charges appearing as “FS*”.

Will I receive a confirmation of my purchase?

An email confirmation will be sent by FastSpring ([email protected]) with a summary of your purchase.

I haven’t received my subscription access or gotten a confirmation for my purchase. What do I do?

Please double check your spam or junk mail folder.

Purchase confirmation sender will be “[email protected]

How do I get started with learning now that I purchased?

After your purchase is confirmed, your account will be created

The subscription detail email will be sent to you from our LMS provider Thinkific.

Within this email, you will see a “Sign in” button. Click on the button to launch your subscription.

How do I manage my purchase(s)?

Within your purchase confirmation email from FastSpring, there is a link titled “Manage Your Orders” that will show you a history of your purchase(s). There is also a billing link within your student dashboard.

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